Return Policy

Refund and Return Policy

Thank you for choosing to shop with us! Please read through our policy carefully:

  • Final Sale: All orders are final, and we do not accept returns or exchanges. If you receive a faulty or damaged product, please contact us within 24 hours of delivery, and we’ll assist you in resolving the matter.

  • Size & Fit: We do not accept returns or exchanges based on size or fit. To ensure you get the best fit, we recommend reviewing our size guide and measuring carefully before placing your order.

  • Post-Purchase Damage: We are not liable for any damage that occurs to the product after it’s been delivered. If repairs are needed, we can provide a list of reputable services, but please note that repairs may take some time and are outside our control. We are not responsible for any loss during the repair process or shipping.

  • No Warranty: Please note that we do not offer a warranty on items purchased from our store.

If you have any questions or need further assistance, feel free to reach out to us at: joey@frankiejos.com  We’re happy to help!